Company Information
Information We Collect
- Identity and contact information, such as name and email address
- Customer location and transaction information
- Subscription plan, trial selection, purchase status, and related identifiers
- Payment-related information handled by a payment provider where payment processing is available
- Device-local preferences, cart, session, and Library records stored in browser storage
How We Use Information
- Provide access to purchased publications
- Manage trials, subscriptions, renewals, and cancellations
- Process transactions and prevent fraud or abuse
- Send service-related communications
- Respond to support, billing, and privacy requests
- Comply with tax, accounting, and other legal obligations
Browser Storage
The storefront may save language, currency, cart, session, and Library information on the customer's device. Clearing browser storage or changing devices may remove or make this device-local information unavailable.
Service Providers
We may disclose limited information to providers that support payment processing, hosting, communications, security, and business operations. We do not sell personal information for money.
Retention
Information is retained for as long as reasonably necessary to provide the service, maintain transaction and tax records, resolve disputes, enforce agreements, and meet legal obligations. Device-local information remains until it is removed by the user, the browser, or the application.
Security
We use reasonable administrative, technical, and organizational safeguards appropriate to the nature of the information. No online service or storage method can guarantee absolute security.
U.S. State Privacy Rights
Depending on your state of residence and whether the applicable law covers the Company, you may have rights to request access, correction, deletion, or information about use and disclosure of personal information. We do not discriminate against customers for exercising an applicable privacy right.
Children
Nava Desk is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Contact
For privacy questions or requests, contact support@navadeskhq.com.